Privacy Policy

In the process of using this website or availing the products and services, Tiqs Securities (India) Limited (hereinafter referred to as "Tiqs") and its affiliates may become privy to the personal information of its customers, including information that is of a confidential nature. Tiqs is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the World Wide Web and it shall not be held liable for disclosure of the confidential information done for regulatory purposes.

Client Obligation:

The Customers shall not disclose to any other person, in any manner whatsoever, any information relating to Tiqs or its affiliates of a confidential nature obtained in the course of availing the services through the website. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle Tiqs or its affiliates to terminate the services, without prejudice to any damages, to which the customer may be entitled otherwise.

Customer information safety:

Tiqs will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the customers. Tiqs may use and share the information provided by the customers with its affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer information to one or more agents and contractors of Tiqs and their subcontractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from Tiqs only for these purposes.

Disclaimer:

Please read the Privacy Policy carefully prior to using or registering on the Platform or accessing/availing the services made available on the Platform including inter alia in relation to mutual fund distribution, stock broking services, investment advisory services and KRA/KYC verification (“Services”).

Communication usage:

The customer authorises Tiqs to exchange, share, part with all information related to the details and transaction history of the Customers to its affiliates / banks / financial institutions / credit bureaus / agencies/participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold Tiqs liable for use or disclosure of this information.

We wish to mention that in case of non-compliance with the privacy policy pertaining to access or usage of the computer resource, We shall have the right to terminate Your access or Your usage rights to the computer resource immediately or remove non-compliant information or both, You also specifically agree and consent to Us and/our group companies, affiliates and subsidiary companies collecting, storing, processing, transferring and sharing information (including Personal Information) related to You with third parties such as Banks, financial institutions, credit information companies, entities registered under applicable laws with Securities Exchange Board of India, National Stock Exchange of India Limited/BSE Limited/Central Registry of Securitisation Asset Reconstruction and Security Interest of India (CERSAI)/payment gateways/ collecting banks/KRAs etc. solely for the purpose of reviewing your profile and processing your transaction requests for the Services or for such other products/services offered by us or our group companies, affiliates and subsidiary companies.

Other information:

We may also collect certain non-personal information, such as Your internet protocol address, web request, operating system, browser type, URL, internet service provider, IP address, aggregate user data, browser type, software and hardware attributes, pages You request, and cookie information, etc. which will not identify with You specifically (“Non – Personal Information”), while You browse, access or use the Platform. We receive and store Non – Personal Information, by the use of data collection devices such as “cookies” on certain pages of the Platform, in order to help and analyse Our web – page flow, track user trends, measure promotional effectiveness, and promote trust and safety. We offer certain additional features on the Platform that are only available through the use of a “cookie”. We place both permanent and temporary cookies in Your computer’s hard drive.

We also use cookies to allow You to enter Your password less frequently during a session on the Platform. Most cookies are “session cookies,” meaning that they are automatically deleted from Your hard drive at the end of a session. You are always free to decline Our cookies if Your browser permits, although in that case, You may not be able to use certain features or Services being provided on the Platform or You may be required to re-enter Your password each time you log – in or access the Platform during a session. No Personal Data will be collected via cookies and other tracking technology; however, if you previously provided Personal Data, cookies may be tied to such information.

Backup/storage:

If You send us correspondence, such as emails or letters, or if other users or third parties send us correspondence about Your activities or postings on the Platform, We may collect and retain such information into a file specific to You for responding to Your request and addressing concerns in relation to Your use of the Platform. We shall be entitled to retain Your Personal Information and other information for such duration as may be required for the purposes specified hereunder and will be used by Us only in accordance with this Privacy Policy

Authorisation:

We have exclusive discretion to decide who would be entitled to access our online trading/ investment We have exclusive discretion to decide who would be entitled to access our online trading/ investment platform and also reserve the right to decide on the criteria based on which you may participate and/or continue to participate in the facilities offered by us. Access to the Site by a person other than a registered client is at the sole discretion of Yes Securities (India) Limited (herein referred to as "Tiqs"). The information provided on this site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Tiqs or its affiliates to any new or additional registration requirement within such jurisdiction or country. Neither the information, nor any opinion contained in this site constitutes a solicitation or offer by Tiqs or its affiliates to buy or sell any securities, futures, options or other financial instruments or provide any investment advice or service.

Information Disclosure:

The information and materials contained in this site, including the service, text, graphics, links or other items - are provided "as is," "as available". Tiqs does not warrant the accuracy, adequacy or completeness of the service, information and materials and expressly disclaims liability for errors or omissions in the service, information and materials. We and our affiliates disclaim any warranty of any kind, imputed by the laws of any jurisdiction, whether express or implied, as to any matter whatsoever relating to the Services, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, security and/or accuracy and freedom from computer virus. Our Platform has reasonable security measures and safeguards in place to protect Your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with applicable laws. We cannot however ensure or warrant the security of any information You transmit to the Company or guarantee that Your Personal Information and/or other Non-Personal Information provided for availing the Services or accessing the Platform will not be accessed, disclosed, altered or destroyed by a breach of any of Our security measures and safeguards. It is further clarified that You have, so long as You access and/or use the Platform (directly or indirectly), the obligation to ensure that You shall at all times, take adequate physical, managerial, and technical safeguards, at Your end, to preserve the integrity and security of Your data which shall include and not be limited to Your Personal Information.

Payment information security:

When payment information is being transmitted on or through the Platform, it will be protected by encryption technology. You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage your payment-related information. We take various steps and measures to protect the security of your information from misuse, loss, unauthorised access, modification or disclosure. We use latest secure server layers encryption and access control on our systems. Please do not share your Account’s login, password and OTP details with anybody.

Withdrawal of consent: You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of consent must be sent in writing to support@tiqs.in. In case You do not provide Your consent or later withdraw Your consent, We request you not to access the Platform and/or use the Services and also reserve the right to not provide You any Services through the Platform

Terms and Condtions:

The Information contained on the Site reflects the concerned authors' analysis as of the published date and does not in any way reflect our views or that of our affiliates. The Information is based on material we consider reliable. However, the accuracy, completeness or timeliness of such Information cannot be guaranteed and is subject to change. Further, the price for any security contained in any section of the Site may differ from the price for that security contained on any other section of the Site. The BSE/NSE quotes are taken from Exchange/third party sources and displayed on the site. Neither we nor our affiliates nor any third-party provider(s) shall be responsible for or held liable for any time lag in the display of such quotes. Neither any third-party provider, nor we are under an obligation to update the Information to reflect circumstances that may occur after the earlier of the date first appearing on the Site or the date contained in the Information. You also acknowledge that neither the Services nor any of the Information will be used by you as tax or legal advice. Subject to submitting all disputes to arbitration as set out in the Terms and Conditions on this Site, For non Exchange transactions, we consider ourselves and intend to be subject to the jurisdiction only of the courts situate in Mumbai, India. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

You agree that, except as provided under the Tiqs return policy, Tiqs and its directors, officers, employees, agents, sponsors, consultants, business partners or other representatives ('service providers') shall not be responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or any other damages (including without limitation loss of profits, loss or corruption of data, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business) under any contract, negligence, strict liability or other theory arising out of or relating in any way with the use of the site or in reliance of the information available on the site, site-related services, or any products or services offered or sold or displayed on the Tiqs site. If the foregoing limitation is held to be unenforceable, the maximum liability of Tiqs Limited and its service providers to you shall not exceed the amount of fees paid by you for the products or services that you have ordered through the site.

If You have any grievance with respect to the Platform, please feel free to reach out to the grievance officer, the name and contact details of this Officer have been provided below:

Contact number

Email Id

Address: